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Change the Account Owner

  • Updated

We'll walk you through how to transfer Ownership of your UserVoice account. You must be signed in as the current account Owner to make this change. 

  1. Log into the Admin Console and click the Settings Cog (in the left-hand nav), then select General.
  2. Click Users & Permissions. You will be taken to the user management portal.
  3. Click Add Team Member (top-right) or search for the current user you'd like to make Owner.
  4. Either edit the permission set or on the invite screen, enter the email address of the person you want to invite as the new Owner.
  5. Make sure Admin license type is selected, and where you see Settings access, select Can manage and update settings.
  6. When they accept the invite, they will be an Owner on the account.
  7. Once they have accepted the invite, the new owner can log in and remove the previous owner. 

Note: When adding an admin, you may get a warning that your monthly rate will increase (since you will have 2 admins/owners on the account). If you are planning to delete the other existing admin, please do so right away, and the rate increase will not take effect.