We'll walk you through how to transfer Ownership of your UserVoice account. You must be signed in as the current account Owner to make this change.
- Log into the Admin Console and click the Settings Cog (in the left-hand nav), then select General.
- Click Users & Permissions. You will be taken to the user management portal.
- Click Add Team Member (top-right) or search for the current user you'd like to make Owner.
- Either edit the permission set or on the invite screen, enter the email address of the person you want to invite as the new Owner.
- Make sure Admin license type is selected, and where you see Settings access, select Can manage and update settings.
- When they accept the invite, they will be an Owner on the account.
- Once they have accepted the invite, the new owner can log in and remove the previous owner.
Note: When adding an admin, you may get a warning that your monthly rate will increase (since you will have 2 admins/owners on the account). If you are planning to delete the other existing admin, please do so right away, and the rate increase will not take effect.
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