Note: You must be signed in as an Owner to access billing settings.
If you pay for your account via credit card, your invoices are sent out automatically to the account owner at the time of billing. They can only be sent to the account owner's email address, as listed in Settings.
To Access Settings:
- Click the Settings Cog
in the side navigation - Click General
- Scroll down and click Users and Permissions
*We cannot send credit card invoices to an email address that is not an account owner.
Common Questions
Q. Can you send me a copy of my invoice?
A. No, not at this time, but account owners can access past invoices in Settings → General → Account, billing, and usage. Scroll all the way down and you'll see links to your invoices at the bottom of the page.
Q. Can I get a copy of my invoice in another format?
A. We are not able to modify the format of credit card invoices. They are generated automatically by our system.
Comments
0 comments
Please sign in to leave a comment.