Note: You must be signed in as an Owner to access billing settings.
If your card has expired, or you need to update it for any reason, here are some instructions on how to do so:
- Log into your Admin Console
- Click the Settings Cog
icon in the left-side navigation bar - Choose General
- Scroll down and click Account, billing, and usage
- Click edit beside Manage billing settings → This will open the Chargify billing portal
- Under Billing Details, click the Update Payment Method button
- Complete the form and click Save
Common Questions
Q: I've updated my credit card information, but it's not working.
A: Please see our troubleshooting guide here.